Frequently asked questions

Got questions? You’re not alone. Here’s everything you need to know about this course, from enrolment to outcomes, pricing, modules, and support.

What devices are required for the course?

The platform is mobile-first and works on smartphones, tablets, or desktops. Courses are optimised for low-data use and include offline-ready options for rural or low-bandwidth areas.

Does the course include practical exercises?

Yes. Every programme combines theory with practical assignments, case studies, and applied assessments to ensure real-world learning.

Can international students enrol?

Yes. All courses are accredited by the Quality Council for Trades and Occupations (QCTO, SA) and endorsed by the Quality Licence Scheme (QLS, UK), ensuring both national and international recognition.

Is dedicated student support available?

Yes. Real human support is available via WhatsApp, live chat, phone, and email in multiple languages. Response times are SLA-driven, with live channels responding within minutes.

Are course materials provided?

Yes. Students receive structured course modules, assessments, and resources. Content remains accessible for at least 24 months after enrolment for ongoing reference.

Will I receive certification upon completion?

Yes. On successful completion, students receive an accredited certificate in both digital and physical formats, recognised locally and internationally

What are the prerequisites for enrolment?

A Matric/Grade 12 (or equivalent), reliable internet access, and English proficiency are required. Some specialised courses may recommend prior work experience.

National Recognition

QCTO accreditation explained

The Quality Council for Trades and Occupations (QCTO) regulates occupational qualifications in South Africa. Its accreditation ensures that programmes meet the requirements of the National Qualifications Framework and are trusted by employers.

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International Endorsement

The role of QLS in credibility

In addition to QCTO accreditation, many programmes are endorsed by the Quality Licence Scheme (QLS) in the United Kingdom. This endorsement strengthens credibility without replacing South African recognition.

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Recognised CPD Points for Professionals

Saiosh endorsement for Occupational Health and Safety

The South African Institute of Occupational Safety and Health (Saiosh) is the professional body for Occupational Health and Safety. Selected accredited programmes are verified by Saiosh for Continuing Professional Development (CPD) points.

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NQF Level 5 Skills Programme

What they are and why they matter

An NQF 5 skills programme is a shorter, accredited learning pathway registered on South Africa’s National Qualifications Framework (NQF). It provides focused training at level 5, which is equivalent to the first year of a higher education qualification.

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NQF Level 5 Qualifications

A stepping stone to opportunity

NQF Level 5 qualifications are accredited, nationally recognised, and designed to provide practical skills for the workplace. They are positioned just above matric (NQF 4) and below diplomas and degrees, making them an ideal pathway for students who want to improve employability, gain career-ready skills, and continue into higher education.

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National Recognition