Terms and Conditions

Effective Date: 1 August 2025

1. Introduction

These Terms and Conditions govern your use of LearnSquad, an educational platform jointly provided by Randgo (Pty) Ltd ("Randgo") and Accelerate Management School (Pty) Ltd ("Accelerate"). By accessing or using LearnSquad, AMS websites, or enrolling in our courses, you agree to abide by these Terms. If you do not agree, please do not use the platform or services.

2. Provider Details and Partnership Disclosure

Randgo (Pty) Ltd
Company Reg No: [Insert Number]
Address: [Insert Address]
Email: [Insert Email]
Accelerate Management School (Pty) Ltd
Company Reg No: [Insert Number]
Address: [Insert Address]
Email: [Insert Email]

3. Platform Description and Services Provided

LearnSquad offers online accredited courses and certifications for professional development. Content is delivered digitally, with certificates issued upon successful completion. Learners may need specific equipment (computer/laptop, stable internet) to access content effectively. AMS and Randgo are not liable if learners do not have the required equipment or connectivity.

4. User Registration and Account Management

Users must create an account to access courses. By registering, you confirm you are at least 18 years old or have guardian consent. Users are responsible for maintaining the confidentiality and security of their login credentials.

5. Pricing, Payments, and Billing

All course prices are displayed with applicable taxes. Payment must be made in the method chosen at checkout. Course access will be granted once payment is received. AMS and Randgo may suspend access if payment obligations are not met.

6. Cancellation and Refund Policy

Under the Consumer Protection Act 68 of 2008, if applicable, learners may cancel within 5–7 working days depending on jurisdiction, provided no more than 10% of the course content has been accessed or completed. Refunds within this period will be processed as per applicable laws, but in some cases may be limited to 50% of fees. After this period, or if 10% or more of the course content has been completed, no refund will be provided.

7. Course Materials and Replacement Fees

Manuals, promotional materials, and assessments form part of the course package. Lost or damaged materials may be replaced for a fee (e.g., R450 for manuals, R200 for reprinted POEs, excluding courier). Merchandising material may only be returned if unopened.

8. Certificates

Certificates will be issued within 6–8 weeks of successful course completion and provided electronically in PDF format. Co-branded certificates are issued for white-label clients.

9. User Conduct and Acceptable Use

Users agree to use LearnSquad only for lawful purposes. Prohibited activities include plagiarism, unauthorised sharing of course content, and any malicious activity affecting the platform.

10. Intellectual Property

All course materials, trademarks, and intellectual property rights belong to Randgo, AMS, or their licensors. Users receive a limited, non-transferable license to access materials for personal educational purposes only.

11. Limitation of Liability

Neither Randgo, AMS, trainers, employees, agents, nor associated persons will be responsible for any claim, loss, or damage arising from use of the platform, on-premise attendance, or transportation to venues.

12. Privacy and Data Protection

Your personal information will be handled according to our Privacy Policy and in compliance with POPIA and applicable data protection laws.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of South Africa. Disputes shall be resolved in accordance with applicable South African legal procedures.

15. Contact Information

For account or technical queries, contact Randgo Support: support@learnsquad.co.za. For course or accreditation queries, contact AMS: [Insert Email]. For privacy concerns, refer to our Privacy Policy.

16. General Provisions

If any provision is found unenforceable, the remaining terms remain valid. Neither party will be liable for delays caused by force majeure. Rights under these Terms may not be assigned without prior written consent.

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